Feel free to email us at info@natjonessupplies.ca
Frequently Asked Questions
Do you ship to the USA?
No. Sorry, we cannot ship any items to the USA at this time and due to import / export restrictions, we are not allowed to sell or ship any reloading components (such as bullets, primers, powder, brass, etc.) to the USA.
What forms of payment do you accept?
We accept Interac EMT (Interac Email Money Transfer) and Credit Cards (VISA, Mastercard, AMEX, (1.95% Convenience Fee will be added for Credit Card purchases). EMT instructions details will be emailed to you after the order is placed based on your payment selection.
What information does natjonessupplies require for purchase of Smokeless Powder or Ammunition?
A Valid PAL # & Birthdate in your Account information or a Scan of Gov’t issued ID is required for purchase of all Ammunition & Smokeless Powder.
How long will it take to get my order?
Most stocked items ship within 2 business days of processing your order and depending on your location most items should be received within 2-5 business days from time of shipping. Orders are normally processed within 2 business days from the time of ordering, although we are always working on shortening that time delay.
Do you take phone orders?
We ask that you please make your orders through the website as it helps keep our inventory controlled, and shortens the amount of time spent processing Online Orders .
How much is shipping and handling?
Shipping and handling charges are based on contents, weight, carrier and location. You can get a shipping rate by placing an Order Online & clicking on the Canpar or Canada Post icon on the Shipping Page.
Does my package need to have a signature?
Our default courier is UPS or Canada Post unless otherwise requested in the order notes or per the above. Signature is always required as a blanket policy because so many orders include Smokeless Powder or Primers, and we had too many issues and complaints of the delivery being left at the front door without signature; for some people this is OK but for most, we found, it is NOT, and it was one way or the other with the couriers, so we chose to create the blanket policy of ALL packages requiring signature.
Can I add to an order once it’s been submitted?
Up until your order is completed you can log in and edit your order as long as you have an account on our site. If you are having troubles please email me and ask to make any changes to your order.
Does nat jones supplies provide any kind of warranty?
Unfortunately all warranties must be dealt with directly with the product manufacturer.